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FAVOURS
 
 


 

 

 

Our Terms and Conditions

Please read this section carefully, if you are wishing to engage in our services, it provides information on pricing, artwork fees
(if applicable), proof changes and much more.

       

PURCHASING FROM OUR ONLINE STORE

Select from any of our designs online, if the colours aren't quite right we can change them to match your theme, please contact us direct before placing an order sales@jeanniemae.co.nz. We are able to send out small paper swatches to compliment the images on screen, however do not sell fully made up invitations.

Some of our products can be purchased as single units so you can order samples to look at prior to ordering full amount.

If your order includes printing, you will receive a wording proof via email, we recommend that you get others to check for spelling and litial errors. In all cases you will receive a fully made sample invitation prior to going to print.

If you like the designs and prefer to go with something else you have in mind, please contact us as we currently offer a customisation service free of charge. Please visit our custom design page. A deposit will be required for these orders to progress. There is also no fee if you are marely wanting to change the colour of one of our standard designs.

Contact us direct or by email and we can help you though this process and provide more information about our stationery.

ENVELOPES

Envelopes are purchased separately (unless otherwise stated) from the invitations enabling you to select from a range of colours.

QUANTITIES

We have a minimum order amount of 30 units for customised jobs. Our online store displays the minimum amount of units require for each sale. These often range from 6-8units per order for invitations.

TIMELINES

Most brides are advised to send out their invitations 6-8 weeks prior to their wedding, however this can vary depending on whether save the date cards are sent our prior. Once your order is confirmed by the returning of the artwork signoff form it will take 2-3 weeks to deliver,

It can take some time to decide on your design, style and finalising of wording and guest lists. We like to have about 4 weeks to organise your whole stationery order.

Once you receive your rsvps and you have your confirmed guest list please contact us to organise your place cards or tags, menus, oos cards, thank yous and seating plans, we can of course decide on a design and layup prior to this to save time closer to your wedding date.

Please notify us as soon as possible if your order is urgent, we will endeavour to work with you to meet any deadlines but you may incur an "urgency fee" depending on the timeframe.

PRICING FOR JEANNIE MAE MADE STATIONERY

All prices listed for Jeannie Mae Made stationery includes printing of your wording, however personalisation of guests names on stationery will be an additional charge (placecards exempt). Please purchase one guest personalisation unit if you are ordering your invitations online.

All prices are in NZ dollars and include GST.

If you require colour printing please contact us for a quote as prices displayed are for black and white printing only (unless otherwise stated)

Online personalisation of guests names - Flat Fee of $20.00

Personalisation of envelopes (names and addresses) - Flat fee of $35.00 for order up to 70 invitations and a flat fee of $60.00 for orders above and including 71 invitations.

Online ordering - full payment is required prior to printing, a fully made sample will be sent to you prior to going to print on your final order.

Note: all prices are in New Zealand dollars. For orders that are sent out of NZ please not that GST tax of 12.5% will be subtracted from your order.

DIY STATIONERY

Our DIY range provides a standard design that can be applied to all your other stationery requirements such as RSVPs, place cards and thank yous.

You can view our DIY range which will provide you with images and pricings for each invitation. If you require a different design please contact us as we will be able to supply this DIY (if the design permits).

If you require a fully made invitations prior to printing this will cost $10.00 per sample.

What you get:
1. Pre cut backing card and any additional panels or inserts.
2. A4 sheets for printing - once you receive your order please email requesting your applicable template.
3. Embellishments.
4. Assembly instruction sheet.

We recommend that you check your layout by printing onto standard printer paper first before printing direct onto your specialty papers.

Printing is not included in our DIY range, if you require us to carry out your printing please use our printing service online or contact us direct. Glue and cutting implements are not included in the DIY price, enquire with us and we can give you advise on the cutting and gluing process or visit our tools and adhesivessections.

CUSTOM

If you require any changes to our displayed invitations or invitations or have something specific in mind please contact us, there is no extra charge to change colours on existing designs or when we create a design from your specifications.

A minimum order of 30 invitations is required for custom jobs. Small paper swatches will be provided to give you an indication of true colours, a fully made up sample will incur a $10.00 sample fee per invitation sample after the initial $45.00 deposit has been paid and an initial one free invitation has been made for you already. Envelopes are purchased separately (this enables you to choose the colour).

REORDERING / ARTWORK SIGN OFF


The important thing to think before submitting your artwork sign off form is the quantities that you will require. Remember that any reordering must be a minimum of 6 units. We recommend that an additional 5 invitations are ordered to allow for mistakes ie; if you are handwriting them or any additional invitees.

We also recommend that you get other people to check for mistakes that you may have missed.

DESIGNER CHARGES

We regularly conduct jobs for corporate and public clients helping them with their event stationery requirements, we do charge out a design fee of $20.00 per half hour on a job-by job basis for requirements that do not fall into our regular stationery categories.

Our team are proficient in photoshop, indesign and illustrator.

Two proofs will be supplied free of charge however any additional changes may incur a $10.00 per change fee.

PAYMENT AND DEPOSITS


Custom orders - A non-refundable deposit of $45 is required before work is commenced, however, it will be deducted from the final cost of your stationery. Should you choose to change your mind and decide not to proceed at any point post paying the deposit an invoice will be raised to cover any financial outlay and work done to date by Jeannie Mae Invitations Ltd. The balance of a completed order is payable prior to or on delivery.

If you are wanting to engage in our services please refer to our contact informationand arrange for your deposit to be made on our payments page.

Online orders - We have selected that all orders made on line go to a pending status, this enables us to customise your delivery or pickup options so that you are only paying for the size of your order and location for delivery.

SAMPLES

Custom orders - full sized samples will be sent out after the deposit has been received, this will give you an indication of true colours. Custom orders have been given an allowance of one free sample (from our experience we have found that this is all that is needed), a $6.00 per sample fee will apply if additional samples are required by you. All designs remain the property of Jeannie Mae Stationery Ltd.

DIY samples - Small paper swatches will be provided to give you an indication of true colours. A fully made sample can be purchased prior to your order going to print at a cost of $10.00 per sample

COPYRIGHT

All designs remain the property of Jeannie Mae Stationary Ltd and are copyrighted to Jeannie Mae Stationery Ltd. We take the breach of Copyright Law serously and will commence legal action against any person or company who copies or distributes designs or content from Jeannie Mae Stationery Ltd or distributes them with out prior approval.

ON SCREEN COLOURS

On screen colours may appear slightly different from printed versions and printed colours may slightly vary between orders and samples. All designs remain the property of Jeannie Mae Invites Ltd and must be returned asap if you decide not to proceed to printing stage.

REFUNDS

Your order gets checked by two people before dispatch to ensure that no mistakes were made. We will rectify any mistakes made by Jeannie Mae Stationery at our expense only if they are reported within 7 days of receiving your order. Any damaged goods must be returned to us before we can replace the stock.

Jeannie Mae Invites recommends checking your order within this timeframe and reporting any mistakes to 09 4141956 or sales@jeanniemae.co.nz . Orders will be considered correct and completed after the time frame has passed.

Jeannie Mae Invitations takes no responsibility for spelling errors on guest lists supplied or after job signoff has been received. We recommend that you get a friend or relative to check the wording proof for errors. Ensure that the guest lists have been completed correctly and check for spelling errors, cross referencing will not be carried out by Jeannie Mae Stationery

Jeannie Mae Invites will offer refunds for faulty products, which must be returned to Jeannie Mae Invites within 14 days of dispatch. We will not refund for a change of mind.

DELIVERY AND COLLECTION

Delivery is nationally and worldwide from New Zealand. We use a courier, which involves a charge. Each courier charge will be tailored to where you live and size of your order

Shipping of International orders - will be quoted on before shipping.

Your order should take 7 - 14 working days depending on what you have order, we will keep you up todate as to your orders eta

If the order is shipped overseas and a non tracking postal option is chosen, Jeannie Mae Stationery will not be held responsible for any damage or lost goods once the item leaves our offices.

 


   
 
 
Jeannie Mae Invitations
PO Box 303-225, North Harbour 0751, Auckland, Ph 09 443 8162, Fax 09 4438167, roni@jeanniemae.co.nz